Contact information

Contact Us

We're here to help. Whether you have a question about a timepiece, need assistance with an existing order, or would like guidance before your purchase, our team is ready to assist you.

Customer Service

Email: office@thecallibercompany.com
Response time: We aim to respond to all inquiries within 24–48 business hours.

Company Information

LOCT SOLUTION LLC
d/b/a The Caliber Company
412 W 7th St STE 1043
Clovis, NM 88101, United States

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (MT)
Saturday – Sunday: Closed

Order & Shipping Questions

For questions about an existing order, please include your order number when contacting us so we can assist you as quickly as possible. For general shipping timeframes, please see our Shipping Policy.

Returns & Refunds

To initiate a return, please review our Return & Refund Policy before contacting us.